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Thursday, 15 October 2020 19:43

Retail bookseller Barnes & Noble hacked, parts of network offline Featured

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Retail bookseller Barnes & Noble hacked, parts of network offline Image by Pexels from Pixabay

Barnes & Noble, the biggest retail bookseller in the US, appears to have been hit by a cyber attack and been forced to take down parts of its network.

A notification sent to customers said the company had been made aware on 10 October that it had suffered "a cybersecurity attack which resulted in unauthorised and unlawful access to certain Barnes & Noble corporate systems".

Several customers complained on Twitter that their Nook libraries had gone missing.

A Fortune 1000 company, Barnes & Noble had 627 retail stores in 50 US states as of March 2019, according to Wikipedia. It had US$3.55 billion (A$5 billion) in revenue for the full-year 2019.

In the notification, the company said some personal details of customers could have been exposed, among these email addresses, billing and shipping addresses and telephone numbers.

However it said payment card and financial data of customers was encrypted and tokenised and not accessible.

Despite its size, Barnes & Noble has no contacts listed on its site, apart from a single general email address.

iTWire has contacted the company for comment.


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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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