Friday, 09 September 2016 10:55

Qantas, Virgin say no Samsung Galaxy Note7 in-flight use Featured


Qantas and Virgin Australia have asked passengers on flights who own a Samsung Galaxy Note7 to avoid in-flight use or charging of the devices.

The Qantas move also applies to its budget airline, Jetstar.

This follows the decision by the South Korean electronics company to recall all Note7 devices in 10 countries where it was launched, after reports emerged that some devices had exploded while being charged.

The recall was issued on 6 September in Australia, with a total of 51,060 devices having been sold since the launch on 19 August.

A Qantas Group spokesperson told iTWire in response to a query: "Following Samsung Australia’s recall of the Samsung Galaxy Note7 personal electronic device, we are requesting that passengers who own them do not switch on or charge them in-flight."

And a Virgin Australia spokesperson said: "Following Samsung’s product recall announcement Samsung Galaxy Note7 devices may not be used or charged on board Virgin Australia flights. On-board announcements are being made prior to departure to inform all guests."

The US Federal Aviation Administration has also advised against use of the Note7 on planes.

In a statement, the FAA said: "In light of recent incidents and concerns raised by Samsung about its Galaxy Note7 devices, the Federal Aviation Administration strongly advises passengers not to turn on or charge these devices on board aircraft and not to stow them in any checked baggage."

According to a Samsung Australia statement issued earlier this month, replacement devices for the defective ones will be available within three to four weeks.

The company is also providing courtesy devices for those who bought the Note7 and these have been available since Wednesday.

The first reports of issues with the Note7 surfaced on 1 September.

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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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