Home Your Tech Mobility One year on, Truphone launches mobile roaming service for Aussie globetrotters - UPDATED


JUser: :_load: Unable to load user with ID: 63

A year after 'entering' the Australian market with the acquisition of local fixed and mobile service reseller, Startel Communications, and the signing of an MVNO agreement with Optus, UK based Truphone has launched services in Australia.

Truphone (www.truphone.com) provides its customers with a 'multi-number' SIM that is valid as a local-number SIM in those countries where it operates. It claims that its customers pay the normal in-country rates for voice, SMS and data and that incoming calls to these numbers are free, regardless of which country the phone is being used in.

Australia is the third country after the US and the UK to get Truphone services. The company says it plans to roll out in over 20 countries over the next 18 months, with Hong Kong, Netherlands and Spain to follow soon.

It claims that: data, voice and text bundles that can be used across its network provide over 80 percent savings on published operator roaming rates; European voice bundles usable across 30 countries offering savings of over 70 percent on calls between Europe and the rest of the Tru network.

The company does not yet appear to have detailed rates for users with Australian numbers on its web site, but says "data is just 10p a MB, ($A0.16) and you can make calls from Australia to the UK or US for just 12p ($A0.19) a minute."

Since this article was posted Truphone has provided the following rates for Australian customers overseas.
When in the UK: calls to a UK number are $0.25 per minute, compared to what it says are standard Australian operator roaming rates of $1.09 per minute. Calls to Australian landlines are $0.12 per minuted and to mobiles mobiles $0.30 per minute. Mobile data costs are $0.15 per MB compared to roaming charges of $15MB. In the US, calls to a US number cost $0.05 per minute compared to  standard Australian operator roaming rates of $2.19 per minute. Calls to Australian landlines cost $0.17 per minute and to mobiles $0.38 per minute. Mobile data is $0.35 per MB  compared to $15 per MB.

Truphone announced its Optus MVNO and Startel acquisition in early March 2010, saying: "The acquisition of Startel provides Truphone with a large distribution network and an established sales team...[and] will provide Truphone with a call centre in Manila, providing customer support and telesales capability for both Australia and Asia Pacific." It promised at the time to launch its Australian service "in a few months."

You can read more stories on telecommunications in our newsletter ExchangeDaily, click here to sign up for a free trial...



With 50+ Speakers, 300+ senior data and analytics executives, over 3 exciting days you will indulge in all things data and analytics before leaving with strategic takeaways that will catapult you ahead on your journey

· CDAO Sydney is designed to bring together senior executives in data and analytics from progressive organisations
· Improve operations and services
· Future proof your organisation in this rapidly changing technological landscape
· CDAO Sydney 2-4 April 2019
· Don’t miss out! Register Today!
· Want to find out more? Download the Agenda



Australia is a cyber espionage hot spot.

As we automate, script and move to the cloud, more and more businesses are reliant on infrastructure that has the high potential to be exposed to risk.

It only takes one awry email to expose an accounts’ payable process, and for cyber attackers to cost a business thousands of dollars.

In the free white paper ‘6 Steps to Improve your Business Cyber Security’ you’ll learn some simple steps you should be taking to prevent devastating and malicious cyber attacks from destroying your business.

Cyber security can no longer be ignored, in this white paper you’ll learn:

· How does business security get breached?
· What can it cost to get it wrong?
· 6 actionable tips



Popular News




Guest Opinion


Sponsored News