Ofcom, the independent regulator and competition authority for the UK communications industries, has today published a new consultation document which reveals there are 10 million more mobile phone connections than there are people in the United Kingdom...
Ofcom's
Mobile Sector Assessment document was published today, and makes for some fascinating reading.
The disparity between total UK population and
total number of mobile phone connections becomes even more interesting
when you discover that the 70 million phones figure actually refers to
84 percent of people aged 8 or over.
It kind of reinforces the feeling that we all know someone with more
than one currently active mobile phone account. I will admit to having
three active mobile phone accounts myself, and I am not even a drug
dealer!
No wonder then, that the mobile sector in the UK is now larger by
revenue than the fixed and broadband sectors combined according to
Ofcom.
Unfortunately, it would appear that around four million people are not
happy with their mobile phone provider. I have to admit I was surprised
at this particular figure, representing around six percent of mobile
phone users.
I would have thought it would have been much higher than this. Still,
us Brits did ourselves proud and 1.4 million of us managed to muster
enough anger to complain to Ofcom about our poor mobile phone service.
And that, Ofcom reckons, makes it the second most complained about
product we have! Before you ask, Ofcom did not name names nor respond
to my request for details of the most complained about product in the
UK.
It probably won't matter for much longer though, as Ofcom did say that with
regards to mobile phones "the number of complaints received by Ofcom
and other agencies, in particular about bills and cases of mis-selling,
appears to be rising."
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