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Australian consumers and their counterparts throughout Asia Pacific are flocking to the Internet to shop online in increasing numbers, despite the risks of suffering attacks by fraudsters.

Published in Security

A new report from Ericsson's Consumer and IndustryLab explores the future of customer interactions with telcos, suggesting that, coupled with AI and automation, the zero-touch customer experience could be a touch of genius in customer service.

Published in Telecoms & NBN

The Australian Computer Society has welcomed government measures in the Federal Budget to boost Australia’s science and technology capacity, but says more investment is required to prepare Australians for a positive digital future.

Published in Strategy
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