Oppo has taken the opportunity to offer "free screen repairs for the first six months on its latest R11s and R11s Plus devices" in an attempt to up the customer service ante.

Published in Home Tech

Facebook's head of Messenger, David Marcus, has listed some predictions on "what’s to come for messaging after a momentous 2017, including hitting 1.3 billion people using Messenger monthly and 13 million just in Australia".

Published in Development

Cloud mobile and online business messaging solutions provider LivePerson has launched in-app mobile messaging technology in travel agency Webjet’s customer service business, which it says has resulted in a 54% uplift in text-based service engagements with the app.

Published in Mobility

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