Home Your Tech Entertainment Displaying items by tag: customer service

Getting the right balance of human agents and automation is important for providing a good customer service experience.

Published in Enterprise Solutions
Monday, 22 May 2017 18:50

Why does Telstra stuff people around?

I am helping my aunt and uncle move from one state to another, and in cancelling a Telstra bundle from May 30, their email got switched off within an hour of that call.

Published in Fuzzy Logic

Ericsson has launched its dynamic orchestration solution designed to facilitate the rapid introduction and closed-loop automation of services across physical and virtual networks.

Published in Networking
Page 10 of 49
 

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