Internet service provider Internode has pulled off a trifecta, winning Canstar Blue’s most satisfied customers award across three categories – NBN, ADSL and Bundled phone and Internet.

Published in Internet of Things

Australian tech start-up Teleportivity has launched its updated comm-tech platform at CeBIT 2018, which "captures the effectiveness of face-to-face communication by connecting users to a human operator through digital screens" so businesses can redistribute staff to any location instantaneously.

Published in Business Software

A new report from Ericsson's Consumer and IndustryLab explores the future of customer interactions with telcos, suggesting that, coupled with AI and automation, the zero-touch customer experience could be a touch of genius in customer service.

Published in Telecoms & NBN

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