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In the wake of the latest and damning report by the Telecommunications Industry Ombudsman (TIO) on an increasing level of complaints about telcos, a new guidance has been released designed to give consumers improved fair credit management outcomes with their telecommunications providers.

Published in Telecoms & NBN

ACCAN chief executive Teresa Corbin has cast doubt on the fairness to consumers of proposed changes to the national broadband network Special Access Undertaking, the SAU.

Published in Telecoms & NBN
Monday, 25 September 2017 12:01

ACCC to appeal LG decision by Federal Court

The competition watchdog, the Australian Competition and Consumer Commission (ACCC), is appealing against the High Court’s decision dismissing its allegations that LG Electronics made false or misleading representations to consumers about repair, replacement or refund rights in relation to faulty televisions.

Published in Strategy
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