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Foreign exchange specialist Travelex is deploying an experience management platform from US software company Qualtrics as part of a drive to enhance its customer experience agenda across retail and online stores.

Published in Market

Online and bricks and mortar retailers are making better use of data analytics tools to streamline services ahead of the expected $48 billion Christmas spending splurge by shoppers, according to the National Retail Association (NRA).

Published in Data

Australian retailers are on track with technology adoption and uptake in their businesses but, according to a new report, there are still some real opportunities for retailers to grow their business through the use of technology.

Published in Strategy
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