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This year’s TelSoc Henry Sutton Oration is to be given by Ray Owen, the chief technology officer of NBN Co.

Telecommunications consumer interest group ACCAN says new complaints rules for consumers switching to Australia's national broadband network, the NBN, will give the regulator better tools to ensure improvements in complaint handling by the telco industry.

Published in Telecoms & NBN

Telstra chief Andy Penn has flagged the telco is facing a difficult trading period ahead due to the “challenging dynamics” of the rollout of the national broadband network and increasing pressure on its margins from competitors.

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