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The telecommunications industry has raised concerns about the likely flow-on costs to consumers from the standards which would have to be met under new rules proposed for service providers dealing with consumers migrating to the national broadband network.

Published in Telecoms & NBN

The communications regulator, the Australian Communications and Media Authority, has embarked on public consultation on new rules it is considering imposing which would set new, minimum complaints-handling process requirements on all telecommunications service providers dealing with consumers migrating to the national broadband network.  

Published in Technology Regulation

The majority of telcos are doing the right thing by consumers, with a review of their websites by the Australian Communications and Media Authority finding they are complying with rules to provide critical information about pricing, minimum monthly charges, and important service conditions for the national broadband network.

Published in Telecoms & NBN
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