Rackspace senior vice president international Taylor Rhodes said today that the company had several thousand customers in Australia including etailer Kogan, Melnourne train operator Metro, and online travel agent Webjet. Since activity at the Sydney data centre is "ahead of our plan", the company has decided to accelerate the rollout of its OpenStack based Open Cloud service and will begin offering a full suite of services from Sydney in May.
He described OpenStack as "the Linux of the cloud," and said it has gained the support of 250 well-known technology companies.
As noted in the original announcement, Rackspace does face higher connectivity charges in Australia, which are reflected in the prices for local hosting. But Rackspace does not try to make money from "overage" fees imposed when customers exceed contracted levels of traffic, a spokesperson said.
Rhodes noted that the scale of Rackspace's operations helps the company get better deals from carriers, and these benefits are passed on to customers.