Monday, 31 May 2010 19:18

AppAssure's Backup and Disaster Recovery Software Helps Engineering Firm Reduce Disaster Recovery Time

By Anton Blotskiy

AppAssure's Replay 4 backup and disaster recovery software solution helps an Engineering Firm reduce disaster recovery time from several days to five minutes.

Reston, VA - AppAssure Software, a provider of award-winning backup and disaster recovery software for Windows application servers, today announced that Alabama's Forsythe & Long has dramatically reduced disaster recovery time by implementing AppAssure's award-winning backup and recovery solution, Replay 4.

In 2008, Forsythe & Long's entire server infrastructure went down and they lost everything. Ironically dubbed the Great Server Crash of '08, Forsythe & Long lost all of their CAD drawings, their client contracts, their archived mechanical work, and their emails. Worse yet, because Forsythe & Long was in the middle of bidding for a very big job, they lost client emails with job bids in them.

'When this happened,' explained Jason Burns, IT Administrator 'we were using Symantec's Backup Exec, but couldn't restore the way we needed it to, which was to dissimilar hardware. It wanted us to do it on the same server it was on. But that's the one that crashed. We eventually did get some data from Backup Exec, but definitely not all.' It got so bad that Burns had to call in an ex-FBI agent who was a Disaster Recovery expert to help. 'I didn't sleep very much at all. It was awful.' And it was very, very expensive - both in terms of dollars and staff time. Says Burns, 'I worked 32 hour shifts.'

That is when Replay 4 came along, Burns states.

'Some folks were pushing for Symantec again, but for 3 TB of tape for only two weeks of data, we were looking at 50K. I couldn't do it. It was too expensive and I didn't want to go back to Backup Exec.' Instead, after an online demo, Burns chose Replay 4 and has never looked back.

'Oh man, this software is freaking amazing! In the last three days alone, we've had three CAD drawings get corrupted. I've been able to recover them with only a loss of a few minutes worth of work, if any loss of work at all!'

With Replay 4's deduplication and compression, Burns substantially reduced his storage space and optimized his cost savings on software/hardware alone. But, as Burns notes, this doesn't take into account the amount of time it has taken him and the rest of Forsythe & Long to deal with backup and recovery issues.

'Previously, if someone lost something and the drive was there for me to get it, a quick recovery would be about a day, but it has taken up to four days. Now, it's only 5 minutes of my time. And, all from my computer. I don't have to go into the server at all.'Before Replay, when someone asked Burns if he could get a file they'd lost, he'd have to say 'I don't know.' Now, whenever anyone asks him if he can get a lost file, he asks, 'Which time increment do you want that file?' Recently Forsythe & Long had draughtsman's CAD crashed and drawings were erased. He walked into Burns' office, told him last time it was good, and in 5 minutes, Burns got the exact drawing he wanted. 'I love Replay's transparency. It just does its thing and I don't have to check it.'

For more information about the subject of the news, visit AppAssure Software's website.


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