Wednesday, 08 December 2010 05:49

Acronis Survey Identifies System Downtime As A Major Business Concern

By Caroline La Rose

Acronis, a leading provider of backup, recovery, and security solutions for physical, virtual and cloud environments, has identified that system downtime continues to be a major concern for organisations based on a recent survey conducted at Tech.Ed. 2010 Australia.

88 percent of the people surveyed by Acronis nominated the need to reduce system downtime as crucial. Depending on the complexity of their IT environments, it can take organisations hours, days or even weeks to recover from a server failure. It's more challenging to organisations with larger networks and more users - over half of the responses to this issue have more than 100 servers in their organisation.

'This is the second time that we have conducted surveys at Tech.Ed. Australia. It provides us with a clear insight into what IT managers are most concerned about,' said Simon Howe, Country Manager of Acronis ANZ. 'It's interesting to see the differences and similarities between SMBs and enterprises in backup requirements and how they change year on year, but system downtime has consistently been the No. 1 concern to IT managers across all sectors.'

'Regardless of the cause, system failures can take days to recover from and create a legacy of revenue loss as well as damaged employee and customer confidence. In fact, such situations are largely avoidable with today's technology. All we need is the right solution for the right environment.'

Virtualisation continues to be on top of an IT manager's agenda. 40 percent of those surveyed are planning to migrate physical servers to virtual servers. Of those who currently have virtual servers, 59 percent are using one backup solution to protect both physical and virtual platforms, 30 percent having separate solutions and interestingly, 11 percent don't back up their VMs at all.

With regards to the backup wish list, almost 70 percent of respondents chose the centralised management feature for ease of management, nearly half selected the online backup box showing an increasing interest in cloud-based solutions, followed closely by data deduplication and agent-less backup for VMs, with 40 percent each.

The Acronis Tech.Ed. survey 2010 included 507 responses from 341 organisations across Australia and New Zealand relating to their current backup solutions and their future needs in backup and recovery. Among survey respondents, 89 percent were end users and 11 percent were resellers. 87 percent hold IT manager roles within SMBs and SMEs.


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