Friday, 04 May 2018 08:21

Triple zero calls slowly returning to normal after cable cut Featured

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Telstra says triple zero calls are slowly returning to normal after they went on the blink following a cable outage on Friday morning.

In a tweet, the telco said: "The restoration of the cable in NSW has been completed. E000 services are returning to normal.

"We're working with emergency services and our government and enterprise customers to manage any residual issues. We're deeply sorry for the interruptions."

Earlier in the day, Vodafone Australia said emergency calls were affected nationally after the Telstra cable between Bowral and Orange was cut early this morning.

Telstra said the cable cut was caused by a lightning strike.

South Australia Police issued similar advice as to the number to be called.

The cable cut was reported earlier on Friday by Telstra. The company said initially that mobile voice services in NSW, Queensland, Victoria and South Australia had been affected between 2.05am and 4.50am AEST on Friday.

NSW Police advised that people should first try the triple zero line and then call 131444 if they could not get through.

Vodafone also said Ambulance Victoria had advised people in Victoria who did not get through to triple zero ths first time to keep trying.

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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