Monday, 16 October 2017 11:27

Symbio launches global toll-free service

By
Rene Sugo, Symbio Networks Rene Sugo, Symbio Networks

Symbio Networks, part of the MNF Group, has launched an international toll-free service which it says allows wholesale customers to offer their end-users local toll free numbers in more than 90 countries, including major business centres such as Hong Kong, Singapore, the UK and the US.

The service allows end-users to operate a toll-free number in an overseas country without having a physical presence in that region and, an ITFS number simply terminates to the user’s existing phone service. Symbio says this means there is no hardware or equipment upgrade requirements.

“In today’s interconnected world, small and medium businesses are looking for solutions that will help them reach international markets – our service for wholesalers is one piece of the puzzle to help them get there,” said Rene Sugo, chief executive of Symbio Networks’ parent company MNF Group.

“In our experience, industries that will particularly benefit from ITFS include airlines and travel agents that need to provide a global presence, and global businesses that require frequent international conferencing.”

According to Symbio, ITFS is also popular with conferencing providers looking to offer local toll free dial-in options for international callers and it says it can provide new ITFS numbers or port customers’ existing numbers to its smart network to provide the convenience of a single domestic carrier.

Symbio says the extensive coverage offered by the ITFS is enabled by leveraging bilateral international agreements with telecommunications carriers around the world, which are delivered through its sister-company and global voice carrier TNZI, also part of MNF Group.


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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