Thursday, 07 November 2019 11:29

Optus tops ACCC's broadband speed measurements for August Featured

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Optus tops ACCC's broadband speed measurements for August Pixabay

Optus has recorded the highest percentage of plan download speeds during the evening busy period for August, the competition watchdog says.

In a statement, the Australian Competition and Consumer Commission said Optus had overtaken TPG which had led the previous five reports.

The latest ACCC Measuring Broadband Australia report showed that in August, all retail service providers averaged between 76% and 87% of their plan download speeds.

It said Exetel, Telstra and Optus improved speed test performance while the other RSPs saw a slight decrease in download speeds compared to the previous quarter.

“We are seeing significant differences in download speeds during busy hours between RSPs offering NBN broadband plans,” ACCC chair Rod Sims said.

“This shows how RSP performances can vary, and why it pays for consumers to do their research. We encourage consumers to compare the busy hour speed claims made by RSPs with their real-world performance, as set out in the Measuring Broadband Australia results, especially if they are paying more in the expectation of faster broadband speeds.”

The report also found that hybrid fibre coaxial connections experienced the highest average daily outage rate, recording one every two to three days. HFC connections also recorded long outages of more than three minutes more often than other technologies.

The outages could be reduced when NBN services were not being added at significant volume, and legacy services no longer occupied some of the HFC network capacity.

Consumers on fibre to the node connections experienced slightly fewer outages, although most lasted for more than three minutes.

Fibre to the premises connections generally recorded few outages of more than 30 seconds, and most lasted for less than three minutes.

Reacting to the ACCC announcement, Dennis Wong, managing director of Optus Networks, said: "We are thrilled that Optus has the fastest NBN peak evening speeds independently tested by the ACCC.

"The results reflect the considerable investment we’ve made in our network to improve our customers’ experience and ensure they consistently achieve a high level of performance.

"The ACCC report provides more positive news for Optus following the launch of our truly unique 5G network this week, which promises to deliver customers a game-changing, world-leading experience on their 5G home and 5G mobile devices."

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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