With the Skype for Business platform used widely across Knight Frank’s global operations, Optus says the move to transition over 800 Australian employees to the platform will enable the company to work towards a centralised global communications model, with all staff on the same system.
The new solution also includes Optus Business Voice over IP (VoIP) services – a solution that supports staff preferences to talk rather than type, and mobile devices and headsets to replace legacy desk phones.
John Paitaridis, Managing Director at Optus Business, said Optus had consulted on the telecommunications architecture design, the devices required, through to implementation and end-user training to encourage user adoption.
John Paitaridis, Managing Director at Optus Business, said: “This implementation demonstrates the value of collaboration and a customer-centric approach in the design and delivery of innovative communications systems,” Paitaridis said.
“With this roll-out, Optus is enabling Knight Frank to meet the challenges of a rapidly changing marketplace and its demand for a dynamic, agile workforce.”