Thursday, 19 November 2015 23:54

Optus Skype for Business roll-out for real estate group

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Commercial and residential real estate company Knight Frank is rolling out an Optus Skype for Business system in five of its offices across Australia.

With the Skype for Business platform used widely across Knight Frank’s global operations, Optus says the move to transition over 800 Australian employees to the platform will enable the company to work towards a centralised global communications model, with all staff on the same system.

The new solution also includes Optus Business Voice over IP (VoIP) services – a solution that supports staff preferences to talk rather than type, and mobile devices and headsets to replace legacy desk phones.

John Paitaridis, Managing Director at Optus Business, said Optus had consulted on the telecommunications architecture design, the devices required, through to implementation and end-user training to encourage user adoption.

Work has now commenced on the roll-out of Skype for Business across the company’s Brisbane and Sydney offices, and will soon be extended to Melbourne, Perth and Adelaide.

John Paitaridis, Managing Director at Optus Business, said: “This implementation demonstrates the value of collaboration and a customer-centric approach in the design and delivery of innovative communications systems,” Paitaridis said.

“With this roll-out, Optus is enabling Knight Frank to meet the challenges of a rapidly changing marketplace and its demand for a dynamic, agile workforce.”

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Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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