According to comparison website finder.com.au, connecting to the NBN is the perfect opportunity to consider switching providers, but many Aussies prefer to stick to what they know.
A survey of 1235 NBN users found that 80% of them stayed with the same provider when they connected to the NBN, with many not bothering to shop around for a better deal.
And only 20% changed providers when they activated their new service – with 15% of this group switching because they found a better deal and 5% who had to do so because their previous provider couldn’t service them on the NBN.
“It seems fear of the unknown or sheer laziness means Aussies are staying with their current provider," he said.
“While many might think ‘better the devil you know’, the arrival of the NBN provides the ideal opportunity to compare.”
Graphic: courtesy finder.com.au