Friday, 09 February 2018 05:39

NBN Co appoints new chief customer officer

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NBN Co, the company rolling out Australia's national broadband network, has appointed Paul Tyler as chief customer officer, to replace the retiring John Simon.

Tyler was formerly the group managing director of Telstra Business. He has 25 years experience in ICT across Europe, the Asia-Pacific and Australia/New Zealand.

NBN Co chief executive Bill Morrow, said: "NBN Co has benefited greatly from John’s leadership and many contributions over a five-year tenure. Over the last seven months, John has built a dedicated business segment team that Paul will now lead to take us to the next level.

“Paul is a high calibre executive with significant experience and a proven track record. I'm delighted to have him as part of our team and look forward to seeing him drive significant momentum in this vital part of our business.”

Chief corporate affairs officer Karina Keisler is, meanwhile, leaving the network builder. No replacement has been announced.

She has been with NBN Co since June 2014 and will be with the company until mid-August when its full-year results are due.

Morrow said: “Karina has led us through countless press briefings, senate hearings, community engagements and employee activities in arguably one of the hardest communications and government relations roles in the country.

“While we are sorry to lose her, Karina leaves us with a strong team who will continue to report on our progress, clarify the facts, and help manage the reputation of the company.”

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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