Monday, 14 October 2019 14:12

NBN Co ‘welcomes’ ACCC inquiry into broadband pricing Featured

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NBN Co, the operator of the National Broadband Network, says it welcomes any additional options the ACCC may identify through its Access Pricing Inquiry to promote competition and the interests of customers.

NBN Co issued a statement on Monday afternoon in response to the Australian Competition and Consumer Commission’s announcement that it is undertaking an inquiry into whether Australians are able to access basic broadband plans on offer at “fair and affordable prices” - but qualified its response by saying it should be allowed "the opportunity to grow its revenues and re-invest in the network".

In a written statement to iTWire, an NBN Co spokesman said the company has been “working cooperatively with the ACCC, Retail Service Providers (RSPs) and industry groups to ensure our entry level wholesale pricing provides a smooth transition for customers migrating from legacy phone and internet services to the nbn”.

“As part of our strong commitment to the entry level, price-sensitive segment, we introduced a modified 12/1 Entry Level Bundle (mELB) discount on 1 October 2019.  

“The discount provides Retail Service Providers (RSPs) with the flexibility to develop affordable 12/1 broadband plans for a similar price to legacy products, with either capped or uncapped data inclusions.  

“To increase future certainty for retailers and customers, we’ve also announced that we will publish a rolling two-year roadmap of future pricing across all wholesale speed tiers,” the statement concluded.

The ACCC’s inquiry will focus on prices for basic speed broadband products offering 12/1 Mbps, and will consider whether regulation is needed to ensure a smooth transition for consumers to the NBN from legacy services such as ADSL.

“We have concerns that NBN Co’s wholesale pricing has resulted in unfair outcomes for those consumers who have no need for, or do not want, higher speed plans,” ACCC Chair Rod Sims said.

 

 

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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