Friday, 11 September 2015 11:20

ACMA hits 24 telcos with warnings for code breach

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ACMA hits 24 telcos with warnings for code breach Image courtesy of Stuart Miles, freedigitalphotos.net/images

The Australian Communications and Media Authority has taken action against 24 telcos for breaches of the Telecommunications Consumer Protections Code (TCP)..

The ACMA has issued formal warnings to the telcos over their failure to lodge documents with Communications Compliance (CommCom) as they are required to do under the TCP Code. Under the code telcos must lodge documents by 1 April annually.

‘While this number of warnings may seem high, it actually reflects a trend of increasing compliance within the telecommunications industry, with the number of CommCom warnings down from 39 in 2014 and 95 in 2013,’ said ACMA Chairman, Chris Chapman.

In May 2015, CommCom announced that 391 telcos had lodged the required documentation for 2015, compared to 331 lodgers in 2014 and 225 in 2013.

“Each year the number of telcos doing the right thing is rising, so the message is getting through.

“However, the ACMA will continue to work with industry to improve TCP Code compliance and we’ll remain vigilant about targeting those companies that persist in not complying.”

Chapman said further regulatory responses for other non-lodgers already subject to previous ACMA enforcement action are being considered.

The 24 telcos which have received warnings from ACMA are: Amnet Broadband, Novatel Telecommunications, Arcon Communications, Pluris Networks, Australian Power Control Systems, Rebtel Services, Blue Telecom, ReddeNet, Call Central Communications,  Supercheap Telco, Christmas Island Internet Administration,  Telco4u,  Julie Veronica Foye, Tele-Talk, Cody Glen Heit, The Trustee for Kommunique Trust, Highway Internet Services, Vintek, Infiniti Telecommunications, Vocal Channels, Jimojo, We Solve It, Melbourne PC User Group Incorporated, Wire Networks.

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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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