The ACMA has announced the review of its Emergency Call Service Determination in its second-round consultation on the draft Telecommunications (Emergency Call Services) Determination.
The draft ECS Determination 2019 was developed following a first round of consultation in November 2018 about the review of the Telecommunications (Emergency Call Services) Determination 2009.
The ACMA says it has received 10 submissions on the draft ECS Determination 2019 which places obligations on carriers, carriage service providers and the emergency call service providers — currently Telstra for 000 and 112, and the Australian Communication Exchange for 106 — in relation to caller access, call carriage, call handling, service information and charging.
The ACMA regulates the provision of the ECS under Part 8 of the Telecommunications (Consumer Protection and Service Standards) Act 1999, which requires the Authority to make a determination imposing requirements on carriers, carriage service providers and emergency call persons (ECPs) in relation to caller access, call carriage, call handling, service information and charging.
Submissions on the draft ECS Determination 2019 and the issues raised in the latest consultation paper, must be submitted to the ACMA by close of business on 19 July.