Monday, 03 September 2018 09:01

Melbourne ISP Telecube goes into liquidation

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Melbourne ISP Telecube goes into liquidation Pixabay

A small Melbourne-based Internet services provider Telecube has gone into liquidation with effect from 29 August and has asked its NBN clients to obtain a connection elsewhere.

In an email sent to users, Telecube said: "The purpose of this letter is to inform you that Telecube will no longer be offering NBN services from 4th September 2018, after that date the NBN services are in danger of being disconnected.

"Please act promptly and arrange for a new provider as soon as possible."

The chief executive of Tasmania-based ISP Launtel, Damian Ivereigh, had warned a few days ago that smaller RSPs who were selling NBN connections could be forced out of business from October onwards.

Ivereigh put this down to the fact that month was the point at which the bundles sold by NBN Co more or less became the lone way that RSPs could buy bandwidth from the company.

In a blog post on Sunday, Ivereigh said he felt that this was the first part of the issues of the NBN retail industry that he had highlighted.

Telecube's liquidation notice said a general meeting of company members had been held on 29 August and resolved to wind up the company and appoint Matthew Jess of Worrells Solvency & Forensic Accountants as liquidator.

Ivereigh noted that several ISPs were offering discounts to try and attract Telecube's customers.

"Unfortunately this is the typical knee-jerk answer to 'how can we get customers?', which created Telecube’s problems in the first place," he commented.

"Our industry has to get out the habit of discounting to get customers, we need to build value in other ways – like customer service!"

iTWire has contacted Telecube for comment.

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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