Monday, 07 May 2018 18:21

Vodafone cuts 100 call centre jobs in Hobart Featured


Vodafone Australia is slashing 100 jobs from its call centre in Hobart, the same centre for which it received a federal grant in 2013 on the promise that it would be expanded.

The company has also received aid from the state of Tasmania amounting to $850,000 and payroll tax relief.

Aid from the federal government to the tune of $4 million was provided by the Gillard government in 2013. At that time, it was said that the Hobart staff would grow from 680 to 1430.

But the sackings announced today will cut the number of workers from 400 to 300.

Tasmanian Premier Will Hodgman said Vodafone's decision was devastating and a terrible blow.

He has, however, to take back any public funds if Vodafone is found to have broken any of the funding agreements.

Vodafone chief strategy officer Dan Lloyd said in a statement said the decision had been taken due to a fall in call volumes and complaints and customers' preference for online self-service.

"We have invested around $200 million in our Hobart contact centre since 2013, and the centre will continue to be a key part of our business," he said.

A Vodafone Australia spokesperson added: "On federal funding, this agreement expired in July last year. We returned some funding due for unmet targets.

"We have not received federal or state funding since July last year.

"There is an audit process in place and if any state funding needs to be returned, we will, of course, do that."

Please join our community here and become a VIP.

Subscribe to ITWIRE UPDATE Newsletter here
JOIN our iTWireTV our YouTube Community here


It's all about Webinars.

Marketing budgets are now focused on Webinars combined with Lead Generation.

If you wish to promote a Webinar we recommend at least a 3 to 4 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site and prominent Newsletter promotion and Promotional News & Editorial. Plus a video interview of the key speaker on iTWire TV which will be used in Promotional Posts on the iTWire Home Page.

Now we are coming out of Lockdown iTWire will be focussed to assisting with your webinatrs and campaigns and assassistance via part payments and extended terms, a Webinar Business Booster Pack and other supportive programs. We can also create your adverts and written content plus coordinate your video interview.

We look forward to discussing your campaign goals with you. Please click the button below.



iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.


Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News