Home Telecoms & NBN Another #Telstra outage – some US hosted web sites affected

Another #Telstra outage – some US hosted web sites affected

According to Telstra a great many web sites hosted by US-based Bluehost, HostGator, and Hostmonster did not exist in Australia on Wednesday.

Telstra broadband customers lost access to unspecified number of websites and email accounts in a separate incident unrelated to the #Telstra outage that affected some of its 16.7 million mobile customers on Tuesday.

Telstra’s official line was that it was not its fault – it was caused by a router failure of an upstream provider. Naturally the US providers blamed Telstra and so it goes on and on.

The fault was allegedly fixed by 2.12am on Thursday morning and only affected Telstra broadband customers – other broadband providers had no issues.

Most of the issues were business related – Australian business websites and associated email hosted offshore at well-known, low cost providers like Bluehost, although it is one of the world’s largest hosting companies and is linked to Hostmonster and Hostgator – all owned by Endurance International Group.

That begs the question whether these need to be hosted off-shore – do they have so much international traffic that they need to be – or is it just the lure of low cost hosting. The latter is readily available in Australia if that is where much of the traffic comes from.

Those hosting off shore may want to reconsider when the impending Australian Government legislation to charge GST on digital products (like hosting) is made law soon.


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Ray Shaw

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Ray Shaw ray@im.com.au  has a passion for IT ever since building his first computer in 1980. He is a qualified journalist, hosted a consumer IT based radio program on ABC radio for 10 years, has developed world leading software for the events industry and is smart enough to no longer own a retail computer store!