Tuesday, 25 October 2011 21:02

Outback win for Territory IT services group

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Northern Territory IT services specialists, Territory Technology Solutions (TTS), has won a three-year tender to provide communications, IT infrastructure, services and support to Outback Stores, a 27-site government-owned enterprise that manages stores on behalf of Australian Indigenous communities.


TTS managing director, Michael Feldbauer, says the company has been providing communications infrastructure advice and services to Outback Stores for the past four years, and the new contract expands relationship with Outback Stores and, for the first time, consolidates all of Outback Stores' ICT requirements under one services organisation.

Outback Stores CEO, Steve Moore, said the appointment of a single ICT partner is an important step forward in ensuring greater consistency in ICT strategy and service across the company's business.

'TTS has proven its worth as a partner that is willing and able to provide remote support in some very difficult circumstances.  We value their advice and look forward to this extension of our relationship.'

Moore said the Outback Stores network includes 27 sites located in Western Australia, South Australia and the Northern Territory connected via a VPN.

'WatchGuard Technologies' WebBlocker and gateway anti-virus are used at each site while at head office, fail-over functionality is used in conjunction with the high-availability mode router to ensure ongoing protection in the event of any system or service failure,' Moore said.

'We've worked well together over the years and have developed a firm relationship with Outback Stores.   We know what they need and we know their environment - geographically as well as technologically.  More importantly, they're a good client with interesting challenges and we enjoy working with them. The new arrangements provide Outback Stores with the comfort and certainty of a local partner,' Michael Feldbauer said.

Over the past two years many Outback Stores sites have upgraded their satellite services to Telstra Next G, and to maintain security, a WatchGuard 3G Extend Cradlepoint cellular broadband adaptor wirelessly connects the local WatchGuard Firebox unified threat management (UTM) devices to the 3G network and the Internet.

Outback Stores was set up in 2006 as a Federal Government initiative in response to a need for functional and viable shops that were able to meet the health and nutritional requirements of indigenous populations, and ensure that indigenous communities have access to constant and affordable food supplies including nutritious foods, fresh fruit and vegetables.

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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