The Commission’s action relate to Moola’s conduct between June 2015 and November 2017 when it is alleged that, during that period, Moola offered short term loans with interest rates of between 182.5% and 547.5% per annum depending on the term of the loan.
- failed to make inquiries so as to be satisfied of the borrowers’ requirements and objectives;
- failed to make inquiries so as to be satisfied of the borrowers’ ability to repay without substantial hardship;
- failed to exercise care, diligence and skill in text and email advertising;
- failed to treat borrowers reasonably and ethically when breaches of loan agreements occurred;
- failed to ensure loan agreements were not oppressive, including interest rates; and
- failed to ensure it did not induce borrowers to enter into agreements by oppressive means.
The Commission is seeking:
- declarations that Moola’s conduct breached the CCCFA;
- injunctive relief preventing Moola from new lending without taking specified steps to ensure it meets its legal obligations;
- cost of borrowing to be returned to 50 identified borrowers;
- orders for consequential relief as the Court thinks fit; and
- interest and/or costs.
The Commission initiated its investigation following a referral from a Christchurch budget advisory service.