A new memorandum of understanding will facilitate the exchange of intelligence to assist each organisation with spam and telemarketing investigations, and improve enforcement capabilities.
“Given the use of increasingly complex and widespread transnational networks to undertake emarketing and telemarketing, international co-operation is essential to respond to unlawful practices,” said ACMA acting chairman Richard Bean.
“We look forward to expanding our work with our Canadian regulatory counterparts to take the fight to unsolicited telemarketing and emarketing operators.”
The non-binding agreement formalises one aspect of long-standing co-operation between the ACMA and the CRTC – the ACMA-developed Spam Intelligence Database software for reports and complaints-handling which was shared with the CRTC in 2011 to assist it in processing spam reports from Canadian citizens.
Under Australia’s Spam Act and the Do Not Call Register Act, the ACMA has functions that include liaising with regulatory and other relevant overseas bodies, like the CRTC, about co-operative arrangements for the prohibition or regulation of unsolicited telemarketing calls and unsolicited marketing faxes.
The CRTC is responsible for the enforcement of Canada’s anti-spam legislation and Unsolicited Telecommunications Rules, and the country’s legislation contains similar obligations for marketing messages and telemarketing calls as those specified in Australia’s Spam Act and the Do Not Call Register Act.