Home Technology Regulation Regulator approves Telstra special services changes to NBN migration plan

The ACCC has approved Telstra’s proposed variation to the NBN migration plan for special services which set out the steps Australia’s biggest telco will take to progressively migrate voice and broadband services from its copper and HFC networks to the broadband network as it is rolled out.

The ACCC said on Friday Telstra had agreed to an In Train Order (ITO) process being established which will provide business customers with a longer period before disconnection occurs where a valid order is in place for migration to the NBN.

The Commission says the ITO arrangements would improve service continuity by providing customers with services 170 business days after the initial disconnection date, before disconnection of services would commence.

Under the new arrangements, telecommunications customers with a scheduled initial disconnection date of 12 November will need to have an order in place for an NBN service before that date to take advantage of the new ITO process.

The Commission says orders placed after 12 November 2018 will not have access to the ITO process but will obtain a benefit through deferred disconnection activity which will commence after 29 January 2019.

“The ACCC strongly encourages all Special Service customers with a 12 November 2018 disconnection date to place an order for migration to the NBN before this date to take advantage of these new ITO arrangements and avoid the possibility of unintended disconnections to their services,” ACCC commissioner Cristina Cifuentes said.

Special services are typically business-grade services used for critical purposes other than standard landline phone or Internet services.

To view the ACCC’s final decision and the varied migration plan click here.


With 4 keynotes + 33 talks + 10 in-depth workshops from world-class speakers, YOW! is your chance to learn more about the latest software trends, practices and technologies and interact with many of the people who created them.

Speakers this year include Anita Sengupta (Rocket Scientist and Sr. VP Engineering at Hyperloop One), Brendan Gregg (Sr. Performance Architect Netflix), Jessica Kerr (Developer, Speaker, Writer and Lead Engineer at Atomist) and Kent Beck (Author Extreme Programming, Test Driven Development).

YOW! 2018 is a great place to network with the best and brightest software developers in Australia. You’ll be amazed by the great ideas (and perhaps great talent) you’ll take back to the office!

Register now for YOW! Conference

· Sydney 29-30 November
· Brisbane 3-4 December
· Melbourne 6-7 December

Register now for YOW! Workshops

· Sydney 27-28 November
· Melbourne 4-5 December



Australia is a cyber espionage hot spot.

As we automate, script and move to the cloud, more and more businesses are reliant on infrastructure that has the high potential to be exposed to risk.

It only takes one awry email to expose an accounts’ payable process, and for cyber attackers to cost a business thousands of dollars.

In the free white paper ‘6 Steps to Improve your Business Cyber Security’ you’ll learn some simple steps you should be taking to prevent devastating and malicious cyber attacks from destroying your business.

Cyber security can no longer be ignored, in this white paper you’ll learn:

· How does business security get breached?
· What can it cost to get it wrong?
· 6 actionable tips


Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).


Popular News




Sponsored News