Friday, 08 May 2020 12:10

‘Strategic risk’ approach to dealing with consumer data right compliance, enforcement, say ACCC, OAIC Featured

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Australia’s competition watchdog, the Australian Competition and Consumer Commission (ACCC) and the Office of the Australian Information Commissioner (OAIC) say they will adopt a “strategic risk-based approach to compliance and enforcement” in dealing with breaches of the Consumer Data Right Compliance and Enforcement Policy.

The policy was jointly released on Friday by the two regulatory agencies, outlining the approach that they have adopted to "encourage compliance with, and address breaches of, the Consumer Data Right regulatory framework".

The policy has been developed following consultation with current and future data holders and recipients.

‘‘The Consumer Data Right is an important reform that will give consumers greater access to and control over their data,” ACCC Commissioner Sarah Court said.

“With this important reform come significant and serious safeguards.

“It is the responsibility of each Consumer Data Right participant to be fully aware of their regulatory obligations or face scrutiny by the ACCC and the OAIC.

“Today’s release of the Compliance and Enforcement Policy helps clarify these obligations as people prepare to participate in the Consumer Data Right from July 2020.”

“My office and the ACCC will work in partnership to monitor and actively enforce participants’ compliance with their regulatory obligations, including the privacy safeguards,” Australian Information Commissioner and Privacy Commissioner Angelene Falk said.

“A strong regulatory framework is in place to protect privacy and build public confidence in the Consumer Data Right, and the Compliance and Enforcement Policy released today provides increased certainty about how we will uphold these consumer protections.”

“Economic reforms like the Consumer Data Right which build consumer confidence in the use of their personal information and encourage innovation will be critical to our recovery after the COVID-19 outbreak.”

The ACCC and OAIC say they will regularly review the Compliance and Enforcement Policy “so that it continues to reflect best practice regulation and evolves with the Consumer Data Right regime”.


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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