The global IT industry will grow at a rate of 3.7 percent in 2020, with upside potential in the 5.4 percent range and a downside floor of 1.9 percent, according to a new report from industry association CompTIA.
Optus has unveiled CX Academy and a program for its employees designed to improve customer experience and services outcomes.
Getting away from the dewy eyed fanboys and looking dispassionately at the set of figures that Apple posted yesterday for its fiscal third quarter, one would have to say that there are some quite positive signs for the iconic company - with one massive proviso.
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Thanks David, and thanks iTWire for continuing to cover this.