Displaying items by tag: Government

The first four months of the COVID-19 pandemic saw Australian telco call centres affected by global lockdowns leading to consumers being unable to contact their provider to report their phone or Internet complaints, according to the Telecommunications Industry Ombudsman (TIO).

Published in Telecoms & NBN

The ability of Australia’s enforcement agencies to operate effectively in a digital environment where bad actors have increasingly employed encrypted communications to attempt to conceal their activities from authorities, has been identified by lobby group Communications Alliance as one of the key objectives to be considered in Federal Parliament’s review of amendments to the Telecommunications and Other Legislation Amendment (Assistance and Access) Act.

Published in Security

The impacts of the COVID-19 pandemic have underscored the importance of telecommunications to Australians, and that the regulatory structure governing the industry provides suitable consumer safeguards while encouraging innovation, according to industry lobby group, Communications Alliance.

Published in Technology Regulation

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