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Displaying items by tag: Economy
Thursday, 09 July 2020 16:43
Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever
GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset to your organisation.
Published in
Health
Tagged under
- Contact centres
- contact centre agents
- COVID 19 crisis
- Brendan Maree
- 8x8
- Pandemic
- Telstra
- Services NSW
- shutdown
- restrictions
- Virus
- financial institutions
- Utilities
- Robotic automation
- Chatbots
- Interactive Voice Response
- Call centres
- Business
- Australia
- Call centre operators
- Australian Banking Association
- new business
- consumers
- Investment
- Economy
Friday, 19 June 2020 05:08
IT execs just miss out as exec employment opportunities grow again despite COVID-19 lockdown
Employment opportunities for Australian executives are growing again after two months of coronavirus lockdown, according to a report by executive search firm EL Consult, and despite IT executive job advertising falling by 1% in May.
Published in
Recruitment
Tagged under
Wednesday, 17 June 2020 12:39
TasmaNet chief sees NBN as critical player in Australia’s ‘return’ to economic growth
Tasmanian communications provider TasmaNet CEO Elizabeth Aris says Australia’s $51 billion investment in the National Broadband Network has never looked so good, but suggests that as the National Cabinet “plots the nation’s return to economic growth”, a wholehearted cross-sector embrace of the NBN’s full potential is essential.
Published in
Telecoms & NBN
Tagged under
WEBINARS ONLINE & ON-DEMAND
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Synology All Flash Array Webinar
WEBINAR INVITE by Synology: Can your VM storage setups provide… -
ConnectWise Announces 2021 IT Nation Conference Schedule
Company unveils conference dates and locations for the year; In-person… -
IT SUMMIT INVITE: The Future of IT 2021 starts March 16 at 2PM AEDT, register now
IT SUMMIT INVITE: Join industry leaders and ServiceNow experts on… -
Watch Now: Flexible IT Innovation: Taking A Data-Driven Approach To Scale And Complexity
Watch Now: Hitachi Vantara and Innovatus Media would like to… -
WEBINAR INVITE: Zebra's 'Retail Shopper Experience in a post-COVID world', 12PM AEDT March 17 2021
Zebra is also holding a free webinar with the topic…
GUEST ARTICLES
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VIDEO Interview: Luis Urbaez, EGM and COO of Comms Group talks cloud comms and more
VIDEO Interview: Comms Group is the parent company of Comms… -
How multi-cloud visibility ensures business continuity
GUEST OPINION by George Tsoukas, Gigamon ANZ: Today’s powerful digital… -
The Qlik data fitness program for data integration results
COMPANY NEWS: There’s a myth that data integration doesn’t deliver… -
RFID Asset Tracking - What is it and how does it work?
Guest Opinion: With today's fast-paced life, keeping track of your… -
PacketLight CEO Koby Reshef explains the company, its tech and the future: VIDEO INTERVIEW
VIDEO INTERVIEW: Mr McGuire might have advised graduate Dustin Hoffman… -
Asset Management - ServiceNow compared to Jira. Rethink your service desk.
Expensive solutions from vendors like ServiceNow have been the only… -
Synology All Flash Array Webinar
WEBINAR INVITE by Synology: Can your VM storage setups provide…
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Sisense named No.1 in Two G2 Reports, for Embedded BI & The Momentum Grid Report for Embedded BI
Company News: Sisense, the leading AI-driven platform for infusing analytics everywhere,… -
giniPredict Turbocharges Planning and Forecasting for Australian and New Zealand Small Businesses
Company News: Powerful data modelling technology for making better, faster, more… -
How low-code is lighting a fire under the digital transformation tech trend
Given the market disruption experienced by the corporate sector over…
VENDOR NEWS
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ServiceNow Exposed. Compare to Jira Service Management.
The market for service management solutions is crowded with choice… -
BDA’s Healthy Revenues Make It One Happy Cannabis Company
Company News: Whilst some cannabis stocks can trade on hype… -
The ONE Way To Deliver Digital Healthcare Solutions
Company News: The focus on digital health has become a… -
The ONE Way To Deliver Digital Healthcare Solutions
The focus on digital health has become a global trend.…
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Barracuda Email Threat Scanner Detects Millions of Attacks Missed By Organisations’ existing protection
Highlights: · In 2020, 4,550 organisations used Barracuda Email Threat… -
Boab AI announces first cohort of Australian AI Scale Ups and Launch of $100m Fund
COMPANY NEWS: Artificial Intelligence scale up program, Boab AI, has… -
Sumitomo Life Insurance Selects Talend to Build Company’s Data Infrastructure
Leading life insurer uses Talend in data lake environment for…
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Twilio Segment Releases 2021 CDP Report, A Look at How Pandemic-Driven Digital Acceleration Ushered the Industry into a New Era
Report finds that companies have significantly invested in building out… -
8x8 Integrated Cloud Contact Center and Communications Driving Global Channel Momentum
8x8 Open Channel Program Helps Partners Meet Strong Upmarket, Enterprise… -
100% of customers recommend Snowflake for fourth consecutive year in Dresner Advisory Services ADI report
Company News: Snowflake, the data cloud company, today announced Snowflake…
Guest Opinion
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How multi-cloud visibility ensures business continuity
GUEST OPINION by George Tsoukas, Gigamon ANZ: Today’s powerful digital…
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The Qlik data fitness program for data integration results
COMPANY NEWS: There’s a myth that data integration doesn’t deliver…
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RFID Asset Tracking - What is it and how does it work?
Guest Opinion: With today's fast-paced life, keeping track of your…
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Asset Management - ServiceNow compared to Jira. Rethink your service desk.
Expensive solutions from vendors like ServiceNow have been the only…
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Sisense named No.1 in Two G2 Reports, for Embedded BI & The Momentum Grid Report for Embedded BI
Company News: Sisense, the leading AI-driven platform for infusing analytics everywhere,…
Guest Interviews
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VIDEO Interview: Luis Urbaez, EGM and COO of Comms Group talks cloud comms and more
VIDEO Interview: Comms Group is the parent company of Comms…
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PacketLight CEO Koby Reshef explains the company, its tech and the future: VIDEO INTERVIEW
VIDEO INTERVIEW: Mr McGuire might have advised graduate Dustin Hoffman…
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VIDEO Interview: Maria Palazzolo, GS1 Australia CEO: celebrating 50 years of the barcode and digitalisation in commerce
The GTIN – the number behind the barcode – was… -
An interview with Dmitriy Valyanov, President and Co-founder of Bitrix24, an incredible all-in-one business workspace
INTERVIEW: Bitrix24 is an impressive all-in-one business workspace that delivers… -
VIDEO Interview: Key retail post-COVID insights revealed by Zebra's 2021 shopper study; March 17 Webinar Invite
Zebra's A/NZ director, Tom Christodoulou, and Daniel Park, Sales Engineer…
Guest Reviews
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To Play Or Not To Play: Honest Review of MXGP 2020
Guest Review: The latest addition to Milestone’s licensed racing series… -
Rip DVD with HandBrake on Windows 10
DVD ripping is the process of extracting entire or selected… -
SolarWinds NTA puts the network admin's finger on the networking pulse
REVIEW PROMOTION The network has always been important, and even… -
Outlook PST Repair is the solution to sysadmin PST and OST headaches
REVIEW PROMOTION: Storing all your email online is great, but… -
The Database Is No Longer Slow With SolarWinds Database Performance Analyzer
REVIEW PROMOTION: Imagine spending all day tuning a database query…
Guest Research
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Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
COMMISSIONED RESEARCH The devastation caused by the COVID-19 pandemic has… -
Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025
GUEST RESEARCH: SD-WAN set to be a pillar technology in… -
Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
GUEST RESEARCH: New report from Claroty researchers finds latest ICS… -
New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
GUEST RESEARCH: While there has been an average 13% decrease… -
DDLS survey reveals a lack of commitment from Australian organisations to cybersecurity training
Research reveals trends and opportunities in the ICT training and…
Guest Research & Case Studies
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Australia 11th in top 20 countries were people are most curious about the Dark Web
Uswitch is a UK-based comparison and switching service, like Finder… -
Adobe study reveals 1.7 billion reasons for Australian governments to improve digital experiences for citizens
Guest Research: New Adobe and Deloitte research reveals the majority… -
New VPN Risk report by Zscaler uncovers hidden security risks impacting enterprises and offers alternatives for secure remote access
Zscaler, the leader in cloud security, today announced a new… -
New LogicMonitor Study Reveals that 59% of ANZ Enterprise Companies Experienced an Increase in IT Downtime During Pandemic
Guest Research: Strategic influence of CIOs and CTOs within organisations… -
ICS vulnerabilities increased in second half of 2020 as gaps in remote work expand attack surfaces
Claroty’s Biannual ICS Risk & Vulnerability Report identifies critical infrastructure…
Channel News
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Gigamon partners with Riverbed to simplify hybrid cloud deployment, monitoring and management
Cloud visibility and analytics provider Gigamon today announced a partnership…
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Soft Solutions offers WatchGuard subscriptions
Auckland-headquartered Soft Solutions has introduced pay-as-you-go subscriptions for WatchGuard firewalls… -
Logicalis makes exclusive deal with 1E
Digital experience management company 1E has entered into an exclusive… -
Gigamon, FireEye collaborate on integration of Gigamon Hawk
Cloud visibility and analytics provider Gigamon has announced its latest… -
EVANPOYNT and Stylumia partner exclusively for the Australian and New Zealand Markets
CHANNEL NEWS: EVANPOYNT has announced a compelling partnership with Stylumia… -
Micro Focus announces Voltage SecureData integration with Snowflake to provide secure analytics with data privacy and protection
Integration enables 100 per cent cloud-native solution for high-scale secure… -
MaxContact Helps Contact Centre Agents Communicate and Collaborate More Effectively With Microsoft Teams Integration
Company Partners with Entrust ICT to deliver integrated solution -
AIICT with AWS offers new Certified Artificial Intelligence Professional course
The Australian Institute of ICT (AIICT) has introduced a new… -
Secolve and LMNTRIX announce Australian-first partnership to combat OT attacks
PARTNERSHIP ANNOUNCEMENT by Secolve: Australian OT cybersecurity expert Secolve has… -
PMT Security announced as Milestone Systems Diamond Partner for 2021
COMPANY NEWS by PMT Security: Wholly Australian owned security company,…
Comments
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Re: iTWire - Permanently banned from Call of Duty for no reason & dealing with Activision support
Raven or Activision in the week of the 16th of March changed their policy forcing anyone without 2 factor authentication[…]
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Re: iTWire - DuckDuckGo, Vivaldi join Brave in opposing Google's new ad-targeting tech
Google proving yet again that in the last two-three decades, technocrats have only learned how to better exploit division in[…]
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Re: iTWire - NBN Co begins consultation ‘with industry in two-part wholesale pricing consultation paper’
I have unlimited 100/40 with tpg for $89 a month (about the same as or less than ADSL with TPG[…]
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Re: iTWire - Anger as woman researcher walks away empty-handed from hacking contest
She didn't walk away empty handed, she got a partial win which meant she got 50% of the prize value
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Re: iTWire - 11 years since Collateral Murder video, Assange languishes in prison
It's a mess, sadly. Will Assange ever be free?