Displaying items by tag: Customers

Internet service provider Aussie Broadband has topped the Roy Morgan Customer Satisfaction Awards for the third month in a row, recording a customer service rating of 92%.

Optus has issued an apology to its customers who it says “received messages in error” after the company copped a $504,000 fine from the telecommunications regulator ACMA for breaching Australia’s spam laws.

Published in Telecoms & NBN

NBN Co, the operator of the National Broadband Network, has announced the next phase of its engagement with Retail Service Providers (RSPs) and enterprise customers.

Published in Telecoms & NBN

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