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Displaying items by tag: Customers

UK retailer, Tesco, is to deploy a CRM solution from IT services vendor, RightNow, to help it improve the support provided to customers during their buying process.
 

Published in Deals

There’s been a dramatic collapse in average selling prices (ASP) for PCs around the world with vendors under enormous pressure as they are hit by a rapid decline in revenues and the effects of the global economic tsunami.

Published in Strategy
The National Australia Bank says the deployment of new and sophisticated speech recognition technology, to be bought from Telstra and VeCommerce, will allow its staff to spend more time focussing on the needs of the bank’s customers.
Published in Market

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