Customers have become increasingly satisfied over the past 12 months with the service they receive from telecommunications providers, according to a newly published survey, despite previously reduced levels of satisfaction.
Telstra has launched its loyalty program — Telstra Plus — claiming a ‘first of its kind' loyalty program for an Australian telco.
Eleven telcos have been warned by the communications regulator, the Australian Communications and Media Authority, for failing to tell potential new customers that they do not provide priority assistance services, or failing to name a telco that does.
You have excellently shown the hypocrisy of the Liberal party – penny-pinching on admirable peacetime initiatives like NBN providing infrastructure[…]
Optus need to be sued for stealing $800m from the tax payer for their unusable HFC network.
Turnbull thought he was smart shortcutting with HFC, as a way to fast track connections to take to elections. He[…]
I guess you were never on Telstra HFC. 4 day downtimes every 3 months. The fact there is long outages[…]
I gave this piece an upvote, but it made me sad reading it