A year after introducing strict new complaints-handling requirements, the telecoms regulator ACMA has released data showing telcos received a total of 1.4 million complaints over the full 2018–19 financial year - but concerns over telcos providing "late or inaccurate data" have resulted in the authority excluding the data provided by Optus from its report.

Published in Telecoms & NBN

Retailer Target has admitted to the competition watchdog, the ACCC, that it may have breached Australian Consumer Law by making false or misleading representations in its dealings with customers who purchased faulty Sony PlayStations.

Published in Hardware

The Blackmores Group natural health products company is now reaping the rewards of an enterprise transformation of its business through its deal with Microsoft which sees the company deploying Microsoft Office 365 and Dynamics 365 across its multiple consumer brands and expanding geographies.

Published in Deals

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