iTWire

Critical digital services and applications are failing multiple times a month for many Australian businesses, diminishing productivity and customer experiences, according to a new research report.

Global purchase-to-pay solutions provider Basware has launched a new customer support portal, hosted by enterprise cloud company ServiceNow.

Australian location-based customer experience platform Local Measure has launched a new real-time mobile feedback app for the hospitality, tourism and retail industries designed to help businesses collect feedback from on-site customers and immediately action any issues.