Australia’s competition watchdog, the ACCC, has published a guide for NBN fixed wireless customers, advising them how to seek compensation when they encounter problems with broadband services, including slow speeds.

Published in Telecoms & NBN

New Zealand competition regulator, The Commerce Commission, has warned the country’s largest telco, Spark, over likely breaching of thelaw in a notification to customers on broadband prices rises.

Published in Telecoms & NBN

Nearly 60% of the 5.2 million Australian households connected to the NBN at the end of March are on plans that offer 50Mbps or higher download speeds, the Australian Competition and Consumer Commission says in its quarterly Wholesale Market Indicators Report.

Published in Telecoms & NBN

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