Tuesday, 30 August 2016 23:50

UXC Keystone, Fruition Partners, Aspediens launch global ServiceNow practice


CSC subsidiary company UXC Keystone is combining with CSC-owned global technology-enabled services firm Fruition Partners, and Aspediens, to form a global ServiceNow practice.

To operate under the "Fruition Partners, a CSC Company" brand, the new practice will have operations in Australia and New Zealand, the UK and Europe.

Fruition Partners is a global technology-enabled services firm dedicated to helping organisations improve efficiency and lower costs by elevating service management to the cloud, and Aspediens — which was acquired by CSC in July this year is Europe’s leading provider of technology-enabled solutions for the service management sector.

CSC says bringing UXC Keystone and Aspediens under the Fruition Partners banner will allow the combined company to “invest more in developing new solutions and methodologies to better meet the needs of its diverse ServiceNow customer base – which will in turn enhance its position as the top global ServiceNow integrator”.

The combined global team will have 300 certified ServiceNow consultants, 100 implementation specialists, more than 400 dedicated ServiceNow employees, over 1200 ServiceNow customers and 2500 completed ServiceNow projects.

Most recently, Fruition Partners was named the ServiceNow partner with the largest number of deployments, with an overall customer satisfaction score of 9 out of 10.

Patrick Stonelake, Fruition Partners co-founder and chief growth officer, says the newly formed global practice creates a “team of leaders’ with Fruition, Aspediens and UXC Keystone, allows each to draw on the strengths of the others”.

“The combined entity creates an unparalleled ability to guide our customers across the globe as they maximise the impact of service management on their value proposition and accelerate the value of the ServiceNow platform.

“As a truly global practice, the new entity will provide customers across the globe access to a comprehensive global portfolio of ServiceNow capabilities, access to shared research and development, training capabilities, implementation resources, and its ServiceNow knowledge base,” Stonelake said.

Neil McKinnon, head of UXC Keystone, said: “Together, as one brand, we can offer proven perspectives on the practical application of ServiceNow within the modern enterprise. Leveraging the expertise available on a global scale means that we will be able to provide the best possible outcomes for customers in each region based on best practice and real user experiences.”

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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