Monday, 21 November 2016 10:50

UltraServe boosts US presence with Chicago office

By
UltraServe CEO  Matt Hyland UltraServe CEO Matt Hyland

Australian ecommerce vendor UltraServe has expanded into the US market, opening an office in Chicago to meet what it says is demand for its SmartStack-powered SAP Hybris deployment and hosting services.

Opening of the Chicago office follows the company’s recent completion of a project to assist a pharmaceutical multinational put a Hybris deployment “back on track”, with the project successfully completed within weeks.

UltraServe chief executive Matt Hyland says the company’s US beachhead follows a successful international expansion that has seen it win business in countries as diverse as Brazil and India.

Hyland says the Chicago office gives the company “skin in the game”.

“We deal with some very large organisations, so establishing a US office adds to our global credibility.

“Its location in Chicago is conveniently central between the country’s Atlantic and Pacific coasts, which simplifies the process of meeting enterprise organisations and assisting customers once they’re on board. It also broadens UltraServe’s 24x7 support capability.

“As well as winning new business, existing customers are expanding the services they buy from us.”

According to Hyland, UltraServe’s intense focus on e-commerce is driving its growth. “By making SAP Hybris run easily for enterprises we save businesses time, money and pain when deploying and running their e-commerce platforms.

“There’s a wide range of generic cloud-hosting businesses, but as no other business specialises in this particular area in the way that we do, we’re starting to become well-known for our experience, expertise and specialist skills in e-commerce platforms.”

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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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