Tuesday, 19 September 2017 12:01

New airline check-in service pops up with OACIS & Amadeus

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Australian tech business OACIS, which claims to be the “world’s only” mobile, pop-up check-in solutions company, has partnered with travel technology provider Amadeus to launch a new "off-airport" pop-up airline check-in service.

Off Airport Check-In Solutions (OACIS) and Amadeus say they have joined forces to ”reinvent the check-in experience”, enabling travellers to check-in and drop off their bags, for any airline, away from the airport.

The two companies announced the partnership citing a report by the Airports Council International that the strain on airports with the airline check-in process will continue to increase in the coming years with a prediction that global passenger traffic will grow 5.2% per annum until 2029.

According to both companies, with the power of Amadeus’ Airport Common Use Service cloud technology, OACIS can quickly provide travellers with an off-airport, fully mobile check-in service that can be set up at any location – “whether it be a cruise terminal, hotel, train station, or a major conference or event”.

Matthew Lee, chief executive of OACIS, says, “Our service is about giving people more freedom, flexibility and fun so they get the most out of their travel. Travellers can drop off their bags at a convenient location, make the most of their day luggage-free, breeze through the airport without having to queue at the check-in desk, and enjoy their flight knowing their bags will be ready for them at their destination.

“To do this, we needed the right partner, and Amadeus fit the bill. They were open to working with innovative, disruptive new players, and we were impressed by their agility which has allowed us to launch so quickly.”

Virgin Australia is the first airline to adopt the service and has already piloted it in Sydney for cruise ships and ocean liners.

Sarah Samuel, head of Airport IT Sales, Amadeus Asia Pacific, says, “In the past, airlines and airports have been constrained by low innovation and legacy technology, but our cutting-edge cloud technology is enabling new business models and opportunities, such as OACIS. By collaborating with innovators, we are transforming the travel experience.”

“Through this partnership, airlines are no longer restricted in the way they manage passenger flow. With OACIS, they can be agile in their service offerings, avoid queues and congestion, and create a better traveller experience. In the future, they may be able to do away with the airport check-in desk all together, opening up that space for other revenue opportunities. ”

OACIS says that following the Australian launch of the new service it plans to expand to New Zealand and other markets in the next 12 to 18 months.


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Peter Dinham

Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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