Wednesday, 18 December 2019 10:30

Deliveroo expands sustainability social program for 2020

By
Deliveroo CEO Ed McManus Deliveroo CEO Ed McManus

Online food delivery service Deliveroo has formed a new dedicated sustainability & social Impact team with plans to expand sustainability and social impact initiatives designed to impact customers, restaurants, its delivery riders and the community into new areas in 2020.

Deliveroo says its Sustainability & Social Impact Team of eight will formalise its programs and partnerships, aligning its 2020 priorities with the United Nations Sustainable Development Agenda, focusing on three key areas:

  • Responsible Consumption and Production, addressing the need for sustainability and environmental protection;
  • Zero Hunger, a goal that aims to improve nutrition and food security; and
  • Good Health and Well-being, focused on improving physical and mental health.

Deliveroo says the sustainability & social impact team will build on successful initiatives that the company undertook in 2019, highlighted with work across a range of issues and with partners including:

  • A partnership with reusable packaging organisation Returnr to create a world-first closed-loop resuable packaging scheme that aims to replace single-use takeaway packaging. Since launching in 2018, Returnr has successfully diverted over 85,000 pieces of packaging from landfill
  • A partnership with BioPak, Australia’s leading eco-friendly packaging company, to offer compostable packaging in its packaging store for restaurants, offering a discounted rate for those who wish to replace single-use packaging with a compostable alternative.
  • A Homeless Delivery initiative, partnering with 25 Melbourne restaurants and the Lighthouse Foundation to deliver food to rough sleepers in Victoria. Customers were able to make a $1.00 donation while ordering from participating restaurants to help those in need. There are now more than 68 restaurants participating in the initiative, and thousands of Australians have contributed.
  • A partnership with Polished Man, a charity set up to end violence against children. Deliveroo created a Willy Wonka-style nail polish that tasted like smokey BBQ rings with a side of onion rings, and blueberry pie sundae for dessert. The nail polish sold on the Deliveroo App for $20, with proceeds going to Polished Man.

Ed McManus, CEO for Deliveroo Australia said: “More than ever before, businesses today need to take a leading role in helping to address the big issues in our society. Being purpose-driven is at the heart of everything we do”.

“Globally we have led the industry with initiatives like signing onto the WWF’s ‘No Shark Fin’ pledge and introducing opt-in cutlery to reduce plastic waste, which now sees 91 percent of Deliveroo customers choose not to receive disposable cutlery or napkins with orders.

“With a dedicated Sustainability & Social Impact Team in Australia, we’re looking to strengthen and expand on this in 2020. We will be investing in new partnerships and collaborating with organisations to bring about positive change to the local communities in which we serve.”


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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