Monday, 22 July 2019 22:27

AIOps - here’s how to do it right

By Dynatrace

SPONSORED NEWS. As IT environments become increasingly complex, a growing number of enterprises are turning to artificial intelligence to enable autonomous operations, boost innovation, and offer new modes of customer engagement.

However, AIOps is not a silver bullet, and there’s a risk that enterprises will fail to realise its potential if it simply becomes just another cog in the machine alongside the array of monitoring tools they already rely on. In this free ebook, uncover how to do AIOps right, to deliver the true promise of AIOps.

AIOps tools are only as good as the data they’re fed, and to radically change the game in operations, they need the ability to provide precise root case determination, rather than just surfacing up alerts that need looking into. It’s therefore critical for AIOps to have a holistic view of the IT environment so it can pull in any pertinent data and contextualise alerts using performance metrics from the entire IT stack.

Integration with other monitoring capabilities is therefore key when adopting AIOps, ensuring there are no gaps in visibility and issues can be understood and resolved faster.effici

For AIOps to be done right and truly deliver on its promise to make life easier for IT teams, it needs to be part of a holistic approach to performance management. Taking this more integrated approach will enable IT teams to not only automatically find and triage issues, but create true software intelligence that can surface answers to those problems in real-time.

“Into an autonomous future” - simplifying IT operations and delivering a more efficient organisation and should be the end goal of AIOps. When done right, the software intelligence enabled by AIOps can be used to drive true efficiencies, through automated business processes, auto-remediation and self-healing.

Ultimately, this can enable the transition towards autonomous cloud operations, where hybrid cloud environments can dynamically adapt in real-time to optimise performance for end-users, without the need for human intervention. As a result, problems can be resolved before users even realise there’s been a glitch.

This AI-driven automation will fuel the next wave of digitalisation and truly transform IT operations. Download this complimentary ebook to see how AIOps should be done and be inspired to take the next step in your digital journey.

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