Tuesday, 19 September 2017 11:24

Sendle goes global with DHL partnership

Sendle CEO and co-founder James Chin Moody Sendle CEO and co-founder James Chin Moody

Australian courier and door-to-door online delivery service Sendle is partnering with global logistics giant DHL eCommerce to offer international parcel delivery services for small businesses in Australia.

According to Sendle chief executive and co-founder James Chin Moody, the “ground-breaking” move means small businesses in Australia will soon enjoy door-to-door delivery with Sendle managing domestic pick-ups in Australia and DHL eCommerce providing access to more than 220 countries and territories in DHL’s network worldwide.

“From day one, our mission has been to unlock the power of big business delivery infrastructure for millions of small businesses. Our agreement with DHL eCommerce, a true world leader in logistics, is a major step forward in levelling the playing field in Australia,” Chin Moody says.

“By doing so, we aim to help more small businesses expand globally and thrive in the Amazon age. With this international parcel delivery service, our customers will be able to ship internationally within a few clicks and pay for it online – it has never been so simple.”

The partnership with DHL eCommerce comes as Sendle announced it has just passed one billion kilometres of carbon-neutral parcel delivery “on behalf of tens of thousands of small businesses”.  

The company claims revenue has grown 20% month-on-month and it recently announced integration with major e-commerce players Neto, Xero, Shipstation and Shopify.

Charles Brewer, chief executive, DHL eCommerce, says delivery performance is a critical success factor for any e-commerce business and “an extremely crucial part of the consumer’s shopping experience”.

“Australian SMEs are winners in this partnership as we combine DHL’s global expertise and reach with Sendle’s deep knowledge of small businesses to create simple and affordable solutions for international parcel delivery.”

Chin Moody said with the partnership with DHL now signed, he expected Sendle’s international shipping service to be available to selected Sydney customers in time for Christmas deliveries and to roll out nationwide in 2018.  

And, Chin Moody says, in anticipation of “enormous demand”, Sendle is inviting small businesses to register to be part of a pilot programme.

For more information and to register interest in the pilot programme click here.

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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