Thursday, 06 October 2016 10:43

Artificial intelligence and deep machine learning – the next wave Featured

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To harness AI, people need to interact with the technology using natural language that is conversational, personalised and contextual – an experience that fits into their everyday lives.

Samsung Electronics has announced that it has agreed to acquire Viv Labs, "the intelligent interface to everything.”

Viv has developed an open artificial intelligence (AI) platform that gives third-party developers the power to use and build conversational assistants and integrate a natural language-based interface into applications and services.

It claims to be well advanced over other language interfaces like Siri or Google Now where accuracy cannot be relied on. Viv’s creator, Dag Kittlaus should know as he co-created Siri too. He said, “Viv would breathe life into the inanimate objects of our life through conversation.”

Kittlaus specified that “perfecting the third-party [developer] ecosystem” will be critical to the soul of their mission. A clear strength of the Viv platform was the “stackability” of inquiries. Unlike short-term-memoried platforms like Siri, Viv was able to embrace follow-up questions by understanding the context that was said before.

Viv’s platform also allows developers to teach the system how to create new applications or to use existing applications, building an open ecosystem of intelligence that is greater than the sum of its parts and gets smarter every day. Viv’s platform combined with Samsung’s leading devices, services, and global resources will help drive the next generation of AI solutions.

“Unlike other existing AI-based services, Viv has a sophisticated natural language understanding, machine learning capabilities and strategic partnerships that will enrich a broader service ecosystem,” said Injong Rhee, chief technology officer of the Mobile Communications business at Samsung Electronics.

“Viv was built with both consumers and developers in mind. This dual focus is also what attracted us to Viv as an ideal candidate to integrate with Samsung home appliances, wearables and more, as the paradigm of how we interact with technology shifts to intelligent interfaces and voice control,” Rhee added.

KIttlaus has his take on AI and Samsung here. 

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Ray Shaw

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Ray Shaw ray@im.com.au  has a passion for IT ever since building his first computer in 1980. He is a qualified journalist, hosted a consumer IT based radio program on ABC radio for 10 years, has developed world leading software for the events industry and is smart enough to no longer own a retail computer store!

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