Over the last year, Open Text has introduced a range of new solutions and integrations for eDOCS, and has improved development and support to build better products faster.
“Customers’ ECM investments are strategic and critical to their operations. We remain committed to our eDOCS customers and ensuring that they have the flexibility to leverage the latest ECM technology in a way that delivers the greatest value for their organisations,” said Chris Lynch, Senior Vice President, ECM Solutions Line of Business for Open Text.
Going forward, Open Text is giving eDOCS customers multiple options for their ECM strategy. Customers can choose to continue with eDOCS and leverage further enhancements and major new integrations with the Microsoft platform slated for 2009. Customers can also move to the Open Text ECM Suite to meet expanded ECM requirements.
Lynch adds, “According to research we’ve done with our customers, eDOCS DM 6 customers have requirements that closely match what’s offered in the Open Text ECM Suite in terms of broader compliance requirements and wider enterprise-scale ECM needs. We are giving them an easy path to move to the Open Text ECM Suite when they’re ready and gain all the expanded benefits and new capabilities the Open Text ECM Suite offers. Alternatively, we’ve seen that eDOCS DM 5 customers, for example many of our law firm customers, prefer to remain on the eDOCS platform and gain new capabilities via integrations with the Open Text ECM suite. We are planning major new solution enhancements for the eDOCS line in 2009.”
Chief among Open Text’s plans are major new integrations with the Microsoft platform next year, including support for Microsoft SQL Server 2008 and Windows Server 2008 in the first half of the year. Open Text will also be releasing a new version of eDOCS code named “eDOCS 14” which will fully support the next version of Microsoft Office. eDOCS 14 will be available with the release of the next version of Microsoft Office, so that eDOCS customers can immediately take advantage of the new capabilities. Open Text will also continue to enhance Content Lifecycle Management Services for Microsoft Office SharePoint Server 2007, eDOCS edition. Introduced this year, this solution lets customers use eDOCS to manage Office SharePoint Server 2007 content on a lifecycle to meet compliance, records management or policy requirements.
“Open Text has continued to be a leading ECM partner for Microsoft through their support of the latest Microsoft technologies and by introducing powerful ECM solutions that enhance and extend our products to our mutual customers,” said Eddie Amos, General Manager for Worldwide Partner Evangelism at Microsoft. “We look forward to continuing to work closely with the Open Text team and further integrations for its eDOCS products and its ECM suite.”
Open Text will also continue to introduce new solutions for eDOCS that leverage key capabilities from the Open Text ECM Suite. Over the last year, the company has introduced new versions eDOCS and added integrations with the Open Text ECM Suite to greatly expand the power of the eDOCS product line. These include:
· Open Text integrated its BPM capabilities with eDOCS. The solution let customers manage and optimise business processes that rely on that rely on highly structured workflows and thousands of tasks and users.
· Open Text integrated eDOCS with Enterprise Connect, an Open Text Content Service which allows customers to provide customised views of business information to users in familiar desktop applications, such as Microsoft Outlook. With Enterprise Connect, customers can provide content from eDOCS and other repositories in these familiar applications.
· Email filing and archiving capabilities were added to eDOCS via an integration with the Open Text ECM Suite which lets customers using eDOCS to file and archive email. The solution helps customers manage email alongside other enterprise content, reduce storage costs and improve the performance of their email systems.
One important new integration planned for next year is an eDOCS integration with Open Text’s Enterprise Library Services (https://www.opentext.com/news/pr.html?id=1951), one of Open Text’s Content Services which provides integrated records, metadata, archiving and storage management for all content types across an enterprise. Enterprise Library Services provides the critical foundation for a true enterprise-wide ECM strategy, allowing organisations to manage content and metadata in a single, consistent way.
For more information on Open Text’s eDOCS products, go to: https://www.opentext.com/2/sol-products/sol-pro-docmgmt-collaboration/pro-llecm-edocs-suite.htm