Telstra’s NSW Regional Service Director, Lyyne Kavanagh, said that it works closely with emergency services in disaster situations and is preparing ahead of a worrying forecast for the days to come.
“We hope that we don’t have to use them, but based on the forecast for coming days we have a Mobile Exchange on Wheels (MEOW) in Regents Park and are proactively readying another. In addition we have four Cell on Wheels (CoWs) and a Satellite Cell on Wheels (SatCOW) located in Silverwater if are needed. Another SatCOW is on standby 10 hours away in Brisbane,” she said.
“We have disaster relief packages for people affected by the fires, pay phones in affected areas are free, landlines can be diverted to mobiles, and we can assist when it comes time to rebuild or repair. We will also send Telstra people to evacuation centres with spare pre-paid mobile phones and chargers. We know firsthand in a crisis that the ability to talk to someone is really important,” Lynne said.
Telstra’s advice for staying connected is here.
Fixed line phones – are more likely to continue to operate in situations of power outage.
Mobile phones - have a spare, fully charged battery on stand-by and carry additional mobile phone chargers. An in-car and a separate AC mains charger are essential in case of evacuation.
Keep essential numbers close - not only family and friends but local Police, Fire, SES and Telstra’s fault line – 132203.
Use Triple Zero (000) appropriately – only for life or property threatening events. If it is not time critical call an alternate emergency services number.
Keep calls to a minimum – common courtesy to keep congestion to a minimum and allow others to call emergency service organizations.
Back-up your data - Keep information safely away from home or your place of business and think about cloud-based storage solutions.